- Refund policy
It’s Your Time offers a 7 day free trial so you can assess the suitability of the Services for your requirements. This trial can be extended upon request if you need more time to assess the software. When you register with It’s Your Time Management, you agree to pay and take responsibility for all charges made in accordance with your plan and these policies. For these reasons we do not offer refunds once you have signed up for a paid plan and your credit card has been charged. In order to be fair, no exceptions are made. Monthly plan billing: Our monthly plans are month-to-month, billed in advance on a pay-as-you-go basis. Monthly plans automatically renew every month. You are billed once per month on the renewal day, which is the same day of the month on which you signed up for the plan at 00:01AM.
You have the right to access the service and use it for the full period you have paid for. You may also cancel at any time prior to the end of your paid up period once you contact us in order to cancel immediately(your plan will keep working till the last day). No prorated refunds are provided for cancellations .
- Your Free 7-day trial
It’s Your Time offers a free 7-day trial on paid plans. You are not required to enter payment information, but your plan will expire at the end of the 7 day.
- Failed charges
If It’s Your Time Management is unable to bill your credit card your account will enter the dunning process and we will try to charge your account 2 more times for the next 2 days. After this period if unsuccessful we will terminate your Account. Accounts that have been terminated after dunning, may be reactivated if valid payment information is entered and we can successfully charge the card for all debits made on the account since the failed charge.
- Contacting us
If you have any questions about this Refund Policy, the practices of this site, or your dealings with this site, please contact us at:
CEO & MOD
It’s Your Time Management
Attention: Global Data Protection and Privacy Office
R. 1º de Maio 170 3025-107 Coimbra Portugal
This document was last updated on March 30rd, 2019